Do you offer any discounts or promotions?

We occasionally host local competitions on our social media platforms for both new and existing customers. Follow us to stay updated and ensure you don't miss out on any opportunities.

What payment methods do you accept?

You have the option to pay either in cash or through a bank transfer, whichever you prefer.

Do you provide free estimates or quotes?

Yes, we offer free estimates. Just contact us and we'll provide you with a quote.

How far in advance do I need to schedule an appointment?

It's best to book an appointment at least 3 days in advance to secure your preferred time slot.

Are there any special preparations needed before the cleaning appointment?

We recommend vacuuming the carpets and clearing any obstacles to ensure thorough cleaning during our visit.

How long does it take for carpets to dry after cleaning?

Typically, they are completely dry within 2-4 hours, but this can vary based on factors such as the type of carpet, the extent of cleaning, and whether heating and ventilation are in use.

Can you remove tough stains like pet urine or red wine?

Yes, we have specialised treatments to effectively remove tough stains like pet urine and red wine.

How often should carpets be professionally cleaned?

Carpets should ideally be professionally cleaned every 6-12 months to maintain their appearance and longevity.

Do you offer additional services like upholstery cleaning or stain protection?

Yes, we offer carpet, rug, upholstery, and mattress cleaning services, as well as stain protection treatments.

Do you offer eco-friendly or pet-safe cleaning products?

All our solutions and chemicals are pet safe and eco-friendly where possible. We prioritise these cleaning products to ensure the safety of your family and pets.

What areas do you cover?

We cover all locations in Dundee, Tayside, Broughty Ferry, Monifieth, Carnoustie, and selected areas of Fife and Angus. Feel free to contact us if you have any questions.