Scope of Services
Pro Carpet Solutions offers a diverse range of services, with the capability to completely remove general dirt, bacteria, germs, stains, blood, urine, pet odours, oils, and more. Our services are tailored to meet the specific needs of two primary customers:
Our residential services are focused on providing a high level of cleanliness within our customers' homes.
This includes cleaning carpets, rugs, mattresses and upholstery.
The business/commercial cleaning division of Pro Carpet Solutions serves commercial clients, encompassing a variety of businesses such as cinemas, public houses, landlords, nightclubs, restaurants, student accommodations, and more.
Pricing for business services is determined usually on a per-meter square basis.
All pricing agreements will be quoted and agreed upon, before work commences.
Our 6-Step Process:
At Pro Carpet Solutions, we go that extra mile to ensure the highest level of customer service. Now, let's delve into a detailed exploration of our innovative 6-Step Process:
1. Survey: Our journey begins with a comprehensive survey for each project. We delve into understanding your distinct cleaning needs and meticulously assess the condition of your carpets and upholstery. This initial phase includes a detailed carpet test, identifying the backing, fibre material, and thickness. This enables us to tailor the most effective course of action for your specific situation.
2. Pre-Clean or Vacuum: Before embarking on the deep cleaning process, we conduct a thorough pre-clean or vacuuming session if this is required. This step is crucial in eliminating surface dirt and debris, establishing the foundation for a more effective and comprehensive cleaning procedure.
3. Agitation: Armed with specialised equipment, our skilled technicians skilfully agitate the fibres, lifting embedded dirt and ensuring a thorough clean that reaches deep into the carpet or upholstery.
4. Pre-Spray Application: We administer a finely tuned pre-spray solution, custom-designed for your carpet type. This specialised pre-spray not only adeptly addresses stubborn stains but also captures lingering odours for extraction, leaving behind a delightful fresh scent. This crucial step serves to prepare the carpet or upholstery for the ensuing hot water extraction process.
5. Hot Water Extract: Utilising state-of-the-art equipment, our hot water extraction method goes beyond mere cleanliness. It leaves most carpets touch dry and contributes to the overall sanitisation of your carpets, ensuring a healthier living or working environment.
6. Stain Targeting: When faced with stubborn, unyielding stains, our stain-targeting process takes centre stage. Our committed team is dedicated to conquering even the most challenging stains, leaving your carpets not only clean but genuinely refreshed and renewed.
At Pro Carpet Solutions, our commitment is to redefine the standard, offering you a level of service grounded in expertise, thoroughness, and a genuine passion for revitalising your spaces.